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Help Center

Frequently Asked Questions

Ordering options

What options are available to purchase Cocktail Crates?

Subscription boxes

When do I receive my subscription Cocktail Crate?

Can i order just one Cocktail Crate?

Is it cheaper to take out a subscription?

Can i buy a subscription for someone else?

What cocktails are part of a subscription?

How will I be billed?

Can I cancel my subscription?

Orders

Do I have to order online?

Is it safe to order online?

How do I know my order has been accepted?

Deliveries

What are your delivery options?

Where do you deliver to?

Can you deliver to a different address than my billing address?

What if my parcel does not arrive?

What if my parcel is returned to sender?

Can I change the delivery address after placing the order?

Will a signature be needed?

Returns

Do you accept returns?

What should I do if I receive a faulty item?

What should I do if I receive an incorrect item?

Payments

How can I pay for my order?

General

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